User Login and Management in AakashGuru

User Login and Management in AakashGuru

User Login and Management in AakashGuru

Introduction

This article explains how to log in to AakashGuru, manage users, and understand role-based permissions. Follow these steps to ensure secure access and effective user management.

1. Logging in to AakashGuru

Login Requirements

  • Use your official Aakash Google AESL credentials.

  • Only email IDs registered in the CMS are accepted.

  • Credentials must be active in the CMS system.

Login Instructions

  1. Go to the AakashGuru portal.

  2. Enter your official email ID (no personal emails allowed).

  3. Type your password and click Login.

Tips:

  • Enter your full email ID without leading/trailing spaces.

  • Numeric IDs: Preceding zeros are ignored (e.g., "000123" and "123" are treated the same).

Troubleshooting Login Issues

  • Double-check your email and password.

  • Ensure your account is active in CMS.

  • If issues persist, contact your Academic Head or EDP team.

2. User Management

Who Can Access User Management?

  • Access is role-based: National Heads, NAD Team, and Branch EDP can manage users.

Creating a New User

  1. Navigate to User Management.

  2. Click Add User.

  3. Fill in mandatory fields:

    • Employee ID

    • Name

    • Role

    • Status (default: Active)

    • Region

    • Branch

    • Stream(s)

    • Subject(s)

    • Supervisor Email ID (for certain roles)

  4. Click Save.

Assigning Multiple Streams/Subjects/Branches

  • You can assign multiple streams, subjects, and branches as needed.

Editing User Information

  1. Go to User Management.

  2. Search for the user.

  3. Click the Action button next to the user’s name.

  4. Update the necessary fields.

  5. Click Save.

Deactivating a User

  • Change the user’s status from Active to Inactive. Inactive users cannot log in, but their records are retained.

3. Role-Based Access

RoleAccessible Modules/Features
FacultyStudent Performance (assigned branches), Planner (assigned streams/subjects), My Schedule, My Batches, Library
Academic HeadStudent Performance, Planner, My Schedule, My Batches, Library, Syllabus Compliance
Branch EDPStudent Performance (via PSID), Planner, Library, User Management (Branch EDP & Faculty roles)
NAD TeamStudent Performance (all branches), Planner (upload), Library, User Management (all except National Head)
Academic CounsellorStudent Performance (assigned branches), Branch Health

Note: Access to features is strictly role-based.

4. Troubleshooting

Common Issues & Solutions

  • Unauthorized access error: You attempted an action not permitted for your role.

  • Missing features: Likely due to role restrictions; contact your Academic Head or EDP team.

  • Unable to create certain roles: Role creation is permission-based; escalate to a higher role if needed.

  • Unexpected logout: May be due to session timeout or server issues. Try logging in again, clear your browser cache, or switch browsers.

  • “Something went wrong” message: Refresh the page or re-login. If persistent, note your action and report to your Academic Head or EDP team.

5. Recent Updates

  • Improved error messages for invalid credentials.

  • Enhanced security for unauthorized access.

  • Better session management to prevent unexpected logouts.

  • Improved filtering and pagination in User Management.

  • Support for Academic Counsellor role.

  • More granular permissions for role-based access.

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